This privacy notice tells you what to expect us to do with your personal information.
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Business addresses
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits) where necessary
- Account information
We collect or use the following information for the operation of customer accounts and guarantees:
- Names and contact details
- Business addresses
- Payment details (including card or bank information for transfers and direct debits) where necessary
- Purchase history
- Account information, including registration details
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
- Legitimate interest:
- Mortimer Editorial may collect data to facilitate business-to-business commercial opportunities relating to the services offered by Mortimer Editorial.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
- Consent
- Contract
- Legitimate interest:
- Mortimer Editorial may collect data to facilitate business-to-business commercial opportunities relating to the services offered by Mortimer Editorial.
Where we get personal information from
- People directly
- Publicly available sources
How long we keep information
Information on commercial and business transactions is retained for a period no longer than the maximum required by law.
Who we share information with
Data processors
Website provider
This data processor does the following activities for us: Facilitates website interactions and form submissions.
Email hosting platform
This data processor does the following activities for us: Facilitates email hosting and management.
Software providers
This data processor does the following activities for us: Facilitates the delivery of the services offered by Mortimer Editorial.
Others we share personal information with
- Professional or legal advisors
Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact form that accompanies this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the form that accompanies this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
Last updated
2 June 2024
